FAQs

Find answers to our frequently asked questions below. If you have a question that you can't see the answer to don't hesitate to get in touch.

Learnsignal Benefits

What does my learnsignal membership give me?

When you become a learnsignal student, you will have unlimited access to all courses.

Your learnsignal membership gives you unlimited access to all the lectures, notes, and learning resources on our platform. These include video lectures covering all of the concepts in each of the papers - all ready to watch 24 hours a day. You'll also have full access to all lecture notes, MCQs and quizzes that will help ensure you understand these concepts and revision videos to make ensure you are ready to approach the exam correctly on the day. You will also have access to our expert tutors 24 hours a day.

By unlimited access we mean unlimited access - you can enrol in as many exams as you like.

Are all of your tutors ACCA experts?

Absolutely, all of our tutors have qualified with the ACCA and have professional experience in th...

Absolutely. One of the reasons that the ACCA recognises learnsignal as a Gold Provider is because of the high level of expertise of our tutors. All of our tutors have qualified with the ACCA and have professional experience in the course which they are teaching. Each tutor goes through a rigorous interview process, where they are assessed by an ACCA and an instructional designer to ensure they meet our high expectations.

Our tutors are passionate educators who are keen to teach you everything you need to know to pass your exams.

Learnsignal Course Materials

Are learnsignal's materials enough for me to pass my ACCA exams?

Yes. When you become a learnsignal member you will have everything you need to prepare for your e...

Yes. Learnsignal is an ACCA Gold Approved Learning Provider. The ACCA recognise us as a world-class learning provider who have demonstrated our success in supporting students through the ACCA exams.

Thousands of ACCA students have used our innovative learning platform and extensive learning materials to help them pass their ACCA exams faster. When you become a learnsignal member you will not need any books or additional resources as we provide everything you need to prepare for the exam.

Are learnsignal's course materials up-to-date?

Yes. Unlike traditional printed learning materials and textbooks which quickly become out of date...

Yes. Unlike traditional printed learning materials and textbooks which quickly become out of date, learnsignal is delivered online. This allows us to constantly update and improve our learning materials to ensure that they are always up-to-date and deliver the best learning experience possible.

Why are the learnsignal courses formatted the way they are?

The learnsignal platform and all the courses on it have been created with the modern student in m...

The learnsignal platform and all the courses on it have been created with the modern student in mind. Our courses are broken down into their component parts to help you learn the fundamentals as quickly as possible and in a flexible way that meets the modern students' needs.

Learnsignal Student Resources

What is the learnsignal Student Forum and how do I join?

The learnsignal Student Forum is an active Facebook Group for learnsignal students to discuss the...

The learnsignal Student Forum is an active Facebook Group for learnsignal students to discuss their studies. To join simply log in to your Facebook account, search for the learnsignal Student Forum and request to join.

Unfortunately, if you do not have a Facebook account you can not join our Student Forum.

How do I join the learnsignal ACCA Bootcamp?

The learnsignal ACCA Exam Bootcamp opens 21 days before each sitting of the ACCA exams. This popu...

The learnsignal ACCA Exam Bootcamp opens 21 days before each sitting of the ACCA exams. This popular program gives you a daily dose of motivation, coaching and support to get you through the last stage of your study schedule.

To join simply get in touch and we will let you know when registration opens.

How do I recommend new ideas?

We would love to hear from you. At learnsignal we are constantly evolving and adding to our stude...

We would love to hear from you. At learnsignal we are constantly evolving and adding to our student resources. If you are a learnsignal student and have an idea on how we can enhance your learning experience, let us know!

Your ideas can help us shape our decisions about future course content and student resources.

The Learnsignal Basic Plan

Can I get a free trial of LearnSignal?

The learnsignal Free Trial has been replaced a Basic Plan that gives you access to course materia...

The learnsignal Free Trial, which gave you just 45 minutes of access to learnsignal ACCA courses has been replaced by a Basic Plan. The Basic Plan gives you access to course materials for one core topic of every ACCA exam course - forever!

What does the learnsignal Basic Plan mean for me?

If you have a current or expired Free Trial Account you can now log in as a Basic Plan member.

If you have an active Free Trial Account you can now log in as a Basic Plan member. If you have an expired Free Trial Account you can now use your original account details to log in as a Basic Plan member. If you haven't experienced the benefits of learnsignal you can now create a Basic Plan account.

What is the learnsignal Basic Plan?

The learnsignal Basic Plan is designed to allow you to explore our innovative learning platform a...

The learnsignal Basic Plan is designed to allow you to explore our innovative learning platform and access selected course content. The Basic Plan is free to sign up to, requires no credit card and is unlimited by time.

Starting a learnsignal Subscription

Can I really access all of the courses for this small monthly subscription fee?

Yes. With your learnsignal membership, you can access all courses for just a small monthly fee. T...

Yes. With your learnsignal membership, you can access all courses for just a small monthly fee. The reason why this is possible is because as an online business we do not have the large costs associated with traditional classroom course providers and textbook publishers. This helps us save money and pass these saving on to our students!

Can I use an internationally accepted debit or credit card to enrol?

Yes. We accept all major credit cards. Learnsignal uses a secure online payment platform so you c...

Yes. We accept all major credit cards. Learnsignal uses a secure online payment platform so you can feel confident that your payment is 100% secure and safe.

I don't have a credit card. Do you accept any other forms of payment?

Yes. We accept PayPal payments on our site. PayPal allows you to safely and securely transfer money.

Yes. We accept PayPal payments on our site. PayPal allows you to safely and securely transfer money.

Changing Your learnsignal Subscription

How do I stop auto payments?

You can cancel your learnsignal subscription and stop auto payments anytime. Simply login to your...

You can cancel your learnsignal subscription and stop auto payments anytime. Simply log in to your account, click on your Account information tab, go to the pricing section and cancel your subscription.

You will continue to have access to the platform for the period already paid for. When your paid subscription expires there will be no auto charge and your access will end.

We're sorry to see you go but don't forget you can resubscribe anytime and enjoy access to the latest course content.

Using the learnsignal Platform

How do I download course videos?

The learnsignal course videos are not downloadable, however, you can download the accompanying notes

The learnsignal course videos are not downloadable, however, you can download the accompanying notes which are prepared by our tutors to summarise the key information for each lecture.

I am having trouble playing the course videos. What can I do?

This is most commonly an issue with your internet browser. The first thing to do is to log out, c...

This is most commonly an issue with your internet browser. The first thing to do is to log out, close your browser and then reopen your browser. If you are still facing an issue please make sure that you are using the most up-to-date version of your browser and clear your browser cache. If this still doesn't work try using a different browser such as Google Chrome, Firefox or Safari.

The second most common reason for this issue is due to your internet speed. If your internet is slow you can reduce the video's bandwidth.

I found a bug. Where can I report it?

We are constantly improving our online learning platform. In the unlikely situation that you stum...

We are constantly improving our online learning platform. In the unlikely situation that you stumble across a bug on our site, get in touch and let us know. Don't forget to take a screenshot so we can go resolve the issue as quickly as possible.

CPD Courses

What is CPD?

CPD stands for Continuing Professional Development. Some people take part in CPD to grow their sk...

CPD stands for Continuing Professional Development. Some people take part in CPD to develop their professional skills, to keep their existing skills up-to-date or to help them progress in their careers. However, in certain professions, including accountancy, CPD is a requirement to keep your certification valid.

For ACCA qualified individuals you are required to complete 40 units of CPD each year, where one unit is equal to one hour of development. Twenty-one units must be verifiable; the other 19 can be non-verifiable. ACCA Global refer to this as the CPD Unit Route.

Are there any exceptions available for the ACCA CPD requirement?

Yes. There are some part and full exceptions available however it is essential that you verify yo...

Yes. There are some part and full exceptions available however it is essential that you verify your eligibility for these exceptions with ACCA. The following are the exceptions currently available:

Unit Route (part-time or semi-retired): If you are employed for 770 hours or less over the course of a CPD year, then you may be eligible to follow the part-time or semi-retired route.

ACCA Approved Employer Route: If you work for an organisation which is an ACCA Approved Employer - professional development, you may achieve your CPD by participating in your organisation's employee development programme; you are not required to follow the unit route.

Other IFAC Member-body Route: If you are also a member of another professional accountancy body, then you can choose to follow your other body's CPD programme instead of ours.

Do the CPD courses count towards the ACCA practical experience requirement?

No, CPD courses do not count towards your ACCA practical experience. However, once you become an ...

No, CPD courses do not count towards your ACCA practical experience. However, once you become an ACCA member, you will have to take regular training in order to stay up-to-date with the latest developments in your profession and keep your ACCA certification valid. Our CPD courses are here to help you fulfil your continuing professional development requirements.